No important decision should be made without first doing your homework, that includes the decision of choosing an HVAC contractor. You’ll want to seek out a contractor that will listen to you and ensure they are meeting all your home comfort needs.
HVAC installation isn’t a good candidate to be a DIY project. It’s important to secure a contractor that is highly skilled in a number of areas. They will evaluate your home’s load calculation, pull permits to make sure local codes are met, check piping and a whole slew of steps in-between. If your top-of-the-line system isn’t getting a top-of-the-line installation, you’re more likely to get mediocre performance from your system.
The experts at Brandon Heating and Plumbing have put together some questions to ask to guide you on your journey of finding your ideal HVAC contractor.
Do they have references or referrals?
When deciding to work with a company they should be able to provide you with a list of recent customers that can verify the quality of their work. Once you receive that you can call and find out about their recent HVAC projects, if they are happy with the results and if they would choose the company again in the future.
Some other sources to check with are the ACCA (Air Conditioning Contractors of America) and the Better Business Bureau. Finding a contractor on BBB will allow you to see consumer ratings and will also show you any customer complaints lodged against a company. The ACCA is a non-profit that enlists the know-how of over 60,000 professionals and 4,000 businesses. Contractors that are a part of ACCA are serious about their profession and will gladly provide you with referrals.
An additional option is enlisting the help of your friends on social media. These recommendations are given by people you know and trust. You’ll most likely not only get feedback on what contractors to use, but also who to avoid. If you’re looking for suggestions from your neighbors, nextdoor.com is literally a social network of your neighbors.
Are they NATE-certified?
If your contractor is NATE-certified you can trust you’re getting a contractor that meets the highest standards in installation and service. NATE (North American Technician Excellence) is a non-profit organization for HVAC technicians. To achieve NATE-certification a technician has to pass specialized and real-world tests that were created by a committee of the top industry experts.
Are they properly licensed and insured?
Almost all states require licensure for HVAC contractors. This provides protection for consumers from companies that use inexperienced workers. A simple online search will show you whether your state requires a license or not. If you reside in a state the requires a license and your contractor doesn’t have one, look elsewhere to avert any issues.
When to ask these questions?
The best time to find a quality HVAC contractor is before anything breaks down. If you get your system checked when it’s operating properly and get your regular maintenance scheduled to keep it running properly.
A relationship built on trust and experience is important to us at Brandon Heating and Plumbing in Brandon. Our professionals would be happy to answer any questions you may have about home comfort. Give us a call at 204-728-0180 or set up an appointment with us using our online scheduler.